It can be challenging for a home owner to hire the right builder to build the home or do extensive remodel. We sure heard it all, the builder that took off with your money, the one that never finished the job or the one that finished it however not to your satisfaction or worse, way over budget!
At Hillis Bolte, we like to be as transparent with our clients as possible, so they know what they can expect with us. We aren’t hiding anything…and we have created a very detailed project management procedure for all of our team members involved.
Roles and Responsibilities for our Team
When project team members have been assigned to a new project, all team members meet to discuss their roles and responsibilities. Our agenda is to first draft of the Roles and Responsibilities matrix.
Each project and job site is unique. We are prepared to make changes to the R & R matrix.
All binders and other supplies are made available for the job team. They are pre-printed and labeled.
This ensures that all attendees understand, and have resources for, each item they are responsible for.
Each member is responsible to attach Dates, Frequencies and Milestones to each item and Construction Schedule.
We review this list at least once a month.
Our project procedure ensures that the project moves along smooth, without any complications.
Project Manager/Project Engineer
- The Project Manager is responsible for setting up the Roles & responsibilities matrix and for ensuring that it is adhered to.
- Each job is unique and the job team must decide who has the primary responsibility to communicate with the Architect/Engineer/Designer/Owner. Other team members who communicate with A/E/D/O must ensure that all information is copied to the primary contact in a timely manner.
- The PM/PE should produce a Subcontractor Bid Analysis that can be presented to the A/E/D/O if necessary.
- All Subcontract drafts must be reviewed by the PS for accuracy. If possible, the PS should consult with the Subcontractor PS also.
- The PM/PE must ensure that all contracts have been executed, with appropriate insurance in place, prior to the Subcontractor commencing work on site.
- The PM/PE must ensure that all General Liability and Builders Risk insurance is in place before construction starts.
- With input from the PS, the PM/PE should manage the Pre-Roofing/Waterproofing/Critical Item meetings. There will need to be interaction with the A/E and the Subcontractors for most issues.
- The PM/PE must prepare all the monthly Forecasts.
- The PM/PE must work with the PS to manage the Job Cost system.
- The Change Management process: The PM has primary responsibility for this very important task. They must communicate with all parties and execute the required documentation in a timely manner. The PM must ensure that no change work proceeds until the process has been completed.
- The PM/PE should help the PS by reviewing all their paperwork responsibilities (e.g. Daily Reports, etc).
- The PM/PE should take the lead in ensuring that the Close-out process runs concurrently with the job.
- The PM/PS should ensure that the Lessons Learned matrix is updated regularly and relevant information is shared with Estimators and other Superintendents.
- The PM should work with the Company Owners to ensure that the Customer Satisfaction Plan is kept updated and that necessary action is taken when needed.
To be continued….the Roles and Responsibilities of the Superintendent and Coordinator of the Project 
We welcome your comments and questions. Contact us for a FREE consultation at 480.990.7979
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